Help Center

Find answers to common questions.

Getting Started

Learn about Clakra's AI-powered platform for video and image generation.

Create your first AI-generated video or image in under 5 minutes.

A complete guide to how credits work on Clakra.

Learn about typical generation times for different models and output types.

Learn how to use negative prompts to improve your generation results.

Understand resolution options and how they affect your generations.

How to update your profile, manage connected accounts, and delete your data.

How to claim your daily bonus credits on Clakra.

How to request a refund for purchased credits.

Can't find what you're looking for? Reach out to our support team.